Phoenix Fitness Yoga Mat 4mm Pilates Exercise
Our safe secure shipping is provided by Royal Mail complete with tracking information. UK orders are dispatched within one working day of cleared payment and typically arrive within 1-3 days. We also offer worldwide shipping on our products excluding bulky items e.g. punch bags, unfortunately these cannot be shipped to non-mainland UK locations either.
Once an item has arrived back with us we aim to process refunds and exchanges within 24 hours. Refunds can take anywhere between 3-7 working days to appear on your statement depending on payment method and exchanges are typically dispatched within 48-72 hours. Please contact us first to begin the returns process.
Get in touch
If you require assistance please feel free to contact us. Our opening times are 10am-4pm but we do answer emails and messages throughout the day and always aim to respond as soon as possible even out of hours. For a fast response please use our contact page or email us with your order number in the subject line.